Transformational leadership and the European Foundation for Quality Management model in five-star hotels. Journal of Tourism Analysis Revista de Análisis Turístico (JTA), [S. l.], v. 27, n. 2, 2021. DOI: 10.53596/jta.v27i2.356. Disponível em: https://analisis-turistico.aecit.org/index.php/AECIT/article/view/356.. Acesso em: 1 jul. 2024.