Journal of Tourism Analysis Revista de Análisis Turístico (JTA)
type: channel
description: The Journal of Tourism Analysis: Revista de Análisis Turístico (JTA) is an academic, peer-reviewed, open access journal contributing towards scientific knowledge on tourism from a holistic and multidisciplinary approach. Published by of Asociación Española de Expertos Científicos en Turismo since 2006. It is currently indexed in Scopus, as well as in other international Social Science databases such as ERIH-PLUS, Directory of Open Access Journals (DOAJ), Revistas Españolas de Humanidades y Ciencias Sociales (RESH), Difusión y Calidad Editorial de las Revistas Españolas de Humanidades y Ciencias Sociales y Jurídicas (DICE), Sumarios ISOC – Ciencias Sociales y Humanidades – BDDOC CSIC, Latindex, Sistema de Información de la Investigación Científica en Turismo (SICTUR), Dialnet, Google Scholar… The Journal of Tourism Analysis: Revista de Análisis Turístico (JTA) aims to be an open access forum for scientific exchange and knowledge transfer on tourism. The journal will publish 2 issues per annum and will include topics on but not limited to: Understanding tourism from theoretical and conceptual contributions, methodological approach and empirical research Promoting studies with critical points of view and perspectives. Publishing research from different academic disciplines applied to tourism: economy, marketing, company, geography, heritage, political, sociology, social-psychology, anthropology, law, technology, ecology, etc. Disseminating multidisciplinary and holistic issues applied to tourism: environment, urbanism, culture, training, management, planning, image, sustainability, innovation, accessibility, sharing economy, social media, networks of actors in tourism, management of the online reputation, etc. Identifying and deepening new lines of future research: smart destinations, sharing tourism, dark tourism, creative destinations, tourism decreasing, international terrorism in tourism destinations, climatic change, future scenarios, and other innovative topics y…
publisher: Asociación Española de Expertos Científicos en Turismo
language: en
publication name: Journal of Tourism Analysis Revista de Análisis Turístico (JTA)
issn: 1885-2564
copyright: Los autores que publican en esta revista están de acuerdo con los siguientes términos: Los autores conservan los derechos de autor y garantizan a la revista el derecho de ser la primera publicación del trabajo al igual que licenciado bajo una Creative Commons Attribution License que permite a otros compartir el trabajo con un reconocimiento de la autoría del trabajo y la publicación inicial en esta revista. Los autores pueden establecer por separado acuerdos adicionales para la distribución no exclusiva de la versión de la obra publicada en la revista (por ejemplo, situarlo en un repositorio institucional o publicarlo en un libro), con un reconocimiento de su publicación inicial en esta revista. Se permite y se anima a los autores a difundir sus trabajos electrónicamente (por ejemplo, en repositorios institucionales o en su propio sitio web) antes y durante el proceso de envío, ya que puede dar lugar a intercambios productivos, así como a una citación más temprana y mayor de los trabajos publicados (Véase The Effect of Open Access) (en inglés).
items: Expenditure at Festivals: Systematic Literature Review and New Lines of Research
items: Overtourism in the Spotlight: A Bibliometric Analysis of a Concept at the Forefront of Debate
items: Trazabilidad del Turismo Comunitario: Análisis y Perspectivas
items: LOS SISTEMAS DE TRABAJO DE ALTO RENDIMIENTO PARA LA REDUCCIÓN DEL BURNOUT Y LA MEJORA DE LOS RESULTADOS INDIVIDUALES DE LAS KELLYS
items: Positioning of Active Tourism Organizations in Relation to Sustainability
items: Assessment of the vulnerability of tourism infrastructure in the event of a tsunami in the tourist destination of Viña del Mar, Chile
items: La planificación turística como una estrategia de resistencia y defensa del territorio
items: Crisis, Risk, and The Tourist: Understanding Guest Behavior of Risk-Based Segmentation in the Post-Crisis Destination
items: Tourist motivations for choosing platform-mediated free tours: An application of extended planned behaviour theory
items: A systematic literature review of Social Networks uses by tourism stakeholders
items: Contributions of social networks to tourism destination image: A systematic review.
items: Strategies for managing overtourism at World Heritage sites in China: the Forbidden City (Beijing)
items: Agritourism Development in the Caspian Sea Region of Iran: Does Culture Matter?
items: Motivations and Collective Decision-Making in Islamic Pilgrimage Tourism: Insights from an Islamic Community Perspective
items: Tourism Security and Social Indicators of Tourism Destinations: A Bibliometric Study of the 21st Century
items: Airline content marketing and its effect on online review volume and polarity
items: A SYSTEMATIC LITERATURE REVIEW USING THE PRISMA FRAMEWORK: AN ASSESSMENT ON TOURISM INNOVATION PRODUCTS AND PRACTICES FOR SUSTAINABILITY
items: Improvement of crisis management in Kazakhstan in the light of the pandemic and Russian military actions in Ukraine: Challenges and development directions
items: Assessing tourism impact on cultural landscapes using mobile phone data: the case of Las Médulas (Spain).
items: El anime como contenido de entretenimiento, discurso promocional y formato turístico: el caso de los Mystery Tour en la serie Detective Conan
items: Changes in the evolutionary trajectories of peripheral destinations.
items: ANALYSIS OF CONTENT TOURISM WITH GASTRONOMIC FOCUS AS A TOOL FOR GASTRODIPLOMACY: STUDY OF ANIMES AND SERIES OF JAPAN
items: Determination of the Touristic Vocation of Consolidated Heritage Destinations, Case Study: Guanajuato, Mexico.
items: Regional Tourism and Global Challenges in the Face of Political Uncertainty: Case STUDY of the Mena Region
items: Bibliometric Review of Research on Tourism Marketing, 1979-2023
items: The influence of quality management standards on customer satisfaction in hotels
items: Satisfaction with living conditions – the role of tourism
items: Protected Designation of Origin, a tourist scam, or a strong branding process across the EU?Case of study Port wine and Serra da Estrela cheese
items: Review of Scientific Literature on Airbnb: Past, Present and Future
items: Model for the Management of competitiveness in companies in the tourism sector based on statistical cross validation

Expenditure at Festivals: Systematic Literature Review and New Lines of Research
type: item
description: Over the last few years, festivals have been growing and adapting to the cultural diversity evident in a globalized world. More recently, researchers have been paying attention to the expenditure generated by these events and their implications for tourism. The aim of this article is to analyze the state of the art about expenditure at festivals, identify current scientific production and understand/explore the different approaches used. The originality of this study lies in its being the first systematic review of the literature on this subject. To achieve this objective, searches were carried out in two scientific databases, SCOPUS and Web of Science, and a total of 279 published documents were obtained, which after filtering, resulted in fifty-four articles that were considered relevant to this study. The main results were that most of the studies were carried out in the United States and South Africa on different types of cultural festivals. Accommodation, food and drink and transportation are the most studied expenditure components. Sociodemographic characteristics, such as age and income, are also the factors that most influence participants' spending. The article ends with a conclusion of all the results obtained and suggests avenues for future research.
subject: Artículos
  topic: section
creator: Anaïs Kovaleski
creator: Celeste Eusébio
creator: Armando Luís Vieira
rights: Copyright (c) 2026 Anaïs Kovaleski, Celeste Eusébio, Armando Luís Vieira https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/k0jexk52

Overtourism in the Spotlight: A Bibliometric Analysis of a Concept at the Forefront of Debate
type: item
description: The study examines the concept of "overtourism" arising from the intensification of urban tourism and its impacts on destinations. Using bibliometric methods, the research analyses 433 articles to understand the volume and characteristics of scientific production on overtourism. The results reveal an increase followed by a slight contraction in the overtourism publications in recent years, with European countries, notably Spain, and institutions showing growing interest in the subject. The analysis of journals shows up to 20 journals with a particular inclination towards the topic. Among the 927 contributing authors, 12 stand out as highly prolific, contributing significantly to the literature. The impact study shows an irregular distribution of citations, likely due to the relatively recent emergence of overtourism literature starting from 2017. Keywords analysis indicates that the concept's dissemination has shifted the focus towards identifying its features and effects, often evaluated through new technologies. While some consider overtourism as a media expression, it is gradually gaining acceptance in scientific literature as a reflection of the undeniable reality of tourism's intensification in cities, contributing to ongoing debates in the scientific community.
subject: Artículos
  topic: section
creator: Andrea Ruiz Romera
rights: Copyright (c) 2026 Andrea Ruiz Romera https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/sngzg772

Trazabilidad del Turismo Comunitario: Análisis y Perspectivas
type: item
description: El turismo comunitario se ha consolidado en América Latina como una alternativa de desarrollo sostenible que promueve la gestión autónoma del patrimonio natural y cultural por parte de las comunidades locales. Sin embargo, su sostenibilidad enfrenta desafíos vinculados a la informalidad en los procesos de monitoreo, la escasa articulación interinstitucional y la falta de mecanismos sistemáticos de evaluación. Este artículo analiza la trazabilidad como herramienta clave para fortalecer la planificación, el control de impactos y la legitimidad de las experiencias turísticas comunitarias. A partir de una revisión sistemática de literatura y del análisis de casos en Ecuador, México, Perú y Colombia, se identifican distintos niveles de implementación de trazabilidad, desde modelos digitales avanzados hasta prácticas tradicionales sostenidas por el control social. Los resultados muestran que la trazabilidad, cuando es culturalmente pertinente y socialmente apropiada, mejora la transparencia, refuerza la participación comunitaria y permite una gestión más equitativa y sostenible del turismo. Se concluye que su integración requiere enfoques flexibles, tecnologías accesibles y un firme respaldo institucional.
subject: Artículos
  topic: section
creator: NOEMI EMPERATRIZ CAYO VELASQUEZ
creator: Alejandro Apaza-Tarqui
creator: Haydee Clady Ticona - Arapa
creator: Nelly Olga Zela Payi
creator: Delia Condori Chura
rights: Copyright (c) 2026 Noemi Emperatriz Cayo - Velásquez, Alejandro Apaza-Tarqui, Haydee Clady Ticona-Arapa, Nelly Olga Zela-Payi, Delia Condori Chura https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/4jnka580

LOS SISTEMAS DE TRABAJO DE ALTO RENDIMIENTO PARA LA REDUCCIÓN DEL BURNOUT Y LA MEJORA DE LOS RESULTADOS INDIVIDUALES DE LAS KELLYS
type: item
description: En el presente estudio se analiza el efecto que tienen los sistemas de trabajo de alto rendimiento (STAR) sobre el burnout y los resultados individuales de Las Kellys (limpiadoras de habitaciones de hotel). Para ello se llevó a cabo una investigación en la que se encuestó a una muestra de limpiadoras de hotel en la isla de Gran Canaria, un destino turístico localizado en España. Los resultados muestran que los STAR son beneficiosos para aumentar el rendimiento y la satisfacción laboral de las limpiadoras, así como reducir el síndrome de burnout. Los resultados que se reportan tienen importantes implicaciones teóricas y de gestión. En concreto, sirven a los hoteleros y los expertos en recursos humanos para priorizar las prácticas de gestión para reducir el burnout y mejorar los resultados individuales de las camareras de piso. Además, se discuten interesantes líneas de investigación futuras.
subject: Artículos
  topic: section
creator: Sheila María Díaz Segura
creator: Daniel Dorta Afonso
creator: Claudia Benítez Núñez
rights: Copyright (c) 2026 Sheila María Díaz Segura, Daniel Dorta Afonso, Claudia Benítez Núñez https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/h1b7fs67

Positioning of Active Tourism Organizations in Relation to Sustainability
type: item
description: While addressing the accelerated growth of active and adventure tourism, with its associated impacts, and based on the theoretical models of organizational change toward sustainability , this article analyses the positioning of active tourism companies regarding sustainability, identifies some of the factors which drive their commitment to contributing to sustainable development, and assesses whether the attitude or actions they adopt to integrate sustainability are structural or reactive. To this end, qualitative data were collected through semi-structured interviews with active tourism companies in Mallorca, and the responses were analysed using thematic analysis. It was concluded that certain types of positions predominate and that companies tend to be more reactive than proactive regarding sustainability. Finally, future lines of research are proposed, which delve into key elements such as factors in companies that influence specific aspects of sustainable development and practices to be incorporated by companies for them to contribute further to sustainable development through the proper management of their activities in the destinations where they operate.
subject: Artículos
  topic: section
creator: Silvia González Morcillo
creator: Asunción Fernández-Villarán Ara
creator: Patricia Horrach Rosselló
rights: Copyright (c) 2025 Silvia González Morcillo, Asunción Fernández-Villarán Ara, Patricia Horrach Rosselló https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/0rz5xc38

Assessment of the vulnerability of tourism infrastructure in the event of a tsunami in the tourist destination of Viña del Mar, Chile
type: item
description: Viña del Mar is a tourist destination in Chile that has experienced great development in recent years. Considering that it is an area susceptible to a tsunami, the high occupation of the territory increases exposure and vulnerability to this hazard. The objective of this research is to identify those areas of Viña del Mar that are under the greatest tourist pressure and to evaluate their tourist infrastructure in order to determine which are the most vulnerable. Following the tourist inventory, the Población Vergara sector has the highest condensation of tourist infrastructure and has therefore been determined as a study area. The physical vulnerability assessment was carried out using the Papathoma Tsunami Vulnerability Assessment (PTVA) methodology. It has been found that Viña del Mar has a large tourist development and that, despite the fact that approximately 88% of the tourist infrastructure is not vulnerable to a possible tsunami, there should be planning at the tourist destination level to safeguard both tourists and the local population residing and/or working in the destination. Such planning could provide a further contribution to the quality of tourism in the destination.
subject: Artículos
  topic: section
creator: Sandra Sánchez-Arcediano
creator: Frank Babinger
rights: Copyright (c) 2026 Sandra Sánchez-Arcediano, Frank Babinger https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/tkx44r83

La planificación turística como una estrategia de resistencia y defensa del territorio
type: item
description: En este artículo se indaga los conflictos derivados de la planificación turística territorial en las comunidades campesinas y cómo emergen diferentes formas de resistencia y defensa del territorio. La estructura metodológica se definió desde el enfoque cualitativo, el método etnográfico y como técnicas de investigación el análisis documental, la encuesta y la entrevista. Los hallazgos sugieren que el proceso de planificación turística gestionado por poderes políticos y económicos constituyen una forma de violencia que propicia el despojo material y simbólico dada la naturaleza conflictiva del turismo. Se concluye que la comunidad ha instrumentalizado el turismo en un medio de resistencia frente a las dinámicas globales que buscan homogenizar y explotar los recursos locales. El principal aporte de este artículo es que se analiza el turismo de base social como una alternativa para la defensa del territorio que hace frente a las desigualdades reproducidas por modelos de planificación desvinculantes.
subject: Artículos
  topic: section
creator: Alvelayis Nieto Mejía
creator: Sandra Lorena Rosero
rights: Copyright (c) 2026 Alvelayis Nieto Mejía, Dra. Sandra Lorena Rosero https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/ckd32919

Crisis, Risk, and The Tourist: Understanding Guest Behavior of Risk-Based Segmentation in the Post-Crisis Destination
type: item
description: This study presents a comprehensive approach to segmenting tourists based on their risk perceptions. It recognizes the importance of understanding tourism segmentation in the context of changing tourist behaviors following the health crisis in a destination. While research on risk perception and tourist segmentation is growing, there still needs to be a gap in investigating risk perception as a basis for segmentation, particularly in the post-COVID-19 era. The study employed a mixed-methods strategy; data were collected through focus group discussions (FGDs) and extensive field surveys involving both domestic and international tourists. The FGDs engaged eleven participants, while the main survey included 568 respondents. The study identifies 21 distinct risk perception items influencing hotel decision-making processes. It utilizes cluster analysis to categorize tourists into four segments: The Performer (engaging in leisure without perceived pressure), The Valuator (seeking leisure experiences based on perceived value for money), The Avoider (preferring private and secluded leisure pursuits), and The Hesitator (experiencing leisure under perceived pressure). This research contributes to the evolving theory of risk perception by proposing 21 indicators categorized into five dimensions. Furthermore, those items are developed as the basis of tourist segmentation in the post-crisis situation. This is one of the few study that conduct tourist segmentation based on multi-items of risk perception. Hotel managers and accommodation owners can tailor their promotional strategies to target specific segments and address their needs based on perceived risks in leisure activities.
subject: Artículos
  topic: section
creator: Noveri Maulana
creator: Rifelly Dewi Astuti
creator: Hariyadi BS Sukamdani
creator: Prijono Tjiptoherijanto
rights: Copyright (c) 2025 Noveri Maulana, Rifelly Dewi Astuti, Hariyadi BS Sukamdani, Prijono Tjiptoherijanto https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/hjwzhx79

Tourist motivations for choosing platform-mediated free tours: An application of extended planned behaviour theory
type: item
description: Platform-mediated free tours in major European cultural cities, where they are notably prominent, remain underexplored in academic literature, despite their role as a contributing factor to overtourism in some instances. This research explores the characteristics of this tourism phenomenon by investigating consumers’ motivations and interactions with it. This is accomplished through a quantitative approach using Ajzen’s well-established theory of planned behaviour (TPB), which has demonstrated its efficacy in predicting various intentions and behaviours. A structural equation model (SEM) was constructed to shed light on the determinants of tourists’ choice of platform-mediated free tours. Our extended TPB model includes trust in the platform eWOM, sustainability values and online loyalty constructs. The results provide insight into tourists’ decision-making processes and validate the TPB’s efficacy in explaining a substantial portion of the variance in purchase intentions for online platform-based free tours.
subject: Artículos
  topic: section
creator: Jorge Rivera García
creator: Eneko Ibarnia Caspistegui
creator: Julie Wilson
creator: Pau Obrador
rights: Copyright (c) 2025 Jorge Rivera Garcia, Eneko Ibarnia Caspistegui, Julie Wilson, Pau Obrador https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/e0jbbr87

A systematic literature review of Social Networks uses by tourism stakeholders
type: item
description: Social media has emerged as a transformative tool, enabling destination management organisations (DMOs), businesses, and tourists to engage in real-time interactions and co-create value through user-generated content. In this context, this systematic review examines the utilisation of social media by tourism stakeholders, focusing on their role in marketing, decision-making, and sustainability. Employing the PRISMA protocol, 54 studies published between 2013 and 2022 were analysed, highlighting the diverse applications of platforms such as Facebook, Instagram, and TikTok. Key findings reveal that social media influences tourist behaviour, facilitates decision-making, and fosters trust through content shared by peers and influencers. Additionally, the platforms are pivotal for promoting sustainability and managing crises, as evidenced during the COVID-19 pandemic. However, challenges such as privacy concerns, misinformation, and overtourism persist, necessitating strategic approaches. The review underscores the need for future research on advanced technologies like augmented reality, localised studies, and the integration of sustainability in social media strategies. These insights contribute to understanding how social media shapes the tourism sector, enhancing its adaptability and sustainability in an evolving digital landscape.
subject: Artículos
  topic: section
creator: Xavier Lastra-Bravo
creator: Cecilia Jaramillo Moreno
rights: Copyright (c) 2026 Xavier Lastra-Bravo, Cecilia Jaramillo Moreno https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/18522w18

Contributions of social networks to tourism destination image: A systematic review.
type: item
description: The destination image in social media has been a topic of interest for the academy, particularly in the context of marketing tourism destinations. Its influence on the visitor experience, travel decisions, and the development of promotional strategies by stakeholders has been well documented. Therefore, it is important to identify the theoretical, methodological, and practical-empirical axes of the phenomenon, based on the content found in social media and the techniques used for its analysis. Accordingly, the results of this systematic review cover the period 2012-2023 and include a multidisciplinary theoretical framework, computational and traditional techniques employed, and relevant practical-empirical contributions. Qualitative analysis of textual and photographic content generated in social media has revealed connotations and emotions caused by the image, as well as the impact of artificial intelligence on the identification of image and the optimization of official advertising campaigns. Analyses of trending content, short videos, and digital graphics have been proposed as potential avenues for future investigations.
subject: Artículos
  topic: section
creator: José Osvaldo Orranti Ortega
creator: Carlos Gauna Ruiz de León
creator: Rafael Guerrero Rodriguez
rights: Copyright (c) 2025 José Osvaldo Orranti Ortega, Carlos Gauna Ruiz de León, Rafael Guerrero Rodriguez https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/wy9sta38

Strategies for managing overtourism at World Heritage sites in China: the Forbidden City (Beijing)
type: item
description: The sustainable management of mass tourism at World Heritage Sites in China is a major challenge for the conservation of this heritage. Taking the case of the Forbidden City of Beijing as a reference, the research has a double objective: on the one hand, to contextualise the discourse of sustainable management of World Heritage in China, and on the other hand, to analyse the implementation of strategies and measures to contain and control the influx of visitors on site. A qualitative methodological approach is adopted in two phases: 1). Exploitation of secondary information sources to study the evolution of approaches and strategies in heritage tourism management; 2). Evaluation of the functioning of the system based on the discourse of the Forbidden City's management body (questionnaire) and the opinions of visitors (exploitation of comments on the Tripadvisor and Mafengwo platforms). The results show that in China, the social sensitivity and political discourse on the management of mass tourism show notable differences with the Western context and thinking, although the most discussed measures are being adapted very quickly in the most popular tourist resources and destinations in other parts of the world.
subject: Artículos
  topic: section
creator: Tiancan Luo
creator: María García Hernández
rights: Copyright (c) 2025 Tiancan Luo, María García-Hernández https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-04
publication date: 2025-06-04
doi: 10.53596/q66zsg63

Agritourism Development in the Caspian Sea Region of Iran: Does Culture Matter?
type: item
description: The purpose of this study is to take a phenomenological perspective to understand the role of culture on development of individual agri-tourism ventures in agrarian regions bordering the Caspian Sea in Iran. This study offers empirical support that local culture indeed has an impact on entrepreneurial tasks that structure business launch and expansion. A mix of monetary and non-monetary motives for launching an agritourism venture was observed. In several cases, the non-monetary motivation predominated over monetary motivations. It was also found that entrepreneurs in this study were characterized as collectivist rather than individualist; they had high level of ambiguity tolerance; and they favoured learning more frequently from established role models to provide a practical education. Findings indicate that local culture can be considered as variable influencing individuals' motivation, values, beliefs, and entrepreneurial behaviour. Findings also contribute to the provision of a solid basis of Iranian cultural values that works as the foundation for the future development of dimensions of Iranian cultural values in the agritourism context.
subject: Artículos
  topic: section
creator: Maryam Mahmoodi
rights: Copyright (c) 2025 Maryam Mahmoodi https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/xy4eya08

Motivations and Collective Decision-Making in Islamic Pilgrimage Tourism: Insights from an Islamic Community Perspective
type: item
description: This study examines the motivations and decision-making processes of a community visiting the pilgrimage site of The Sepulchral Monument of Kanjeng Dalem Cikundul in West Java, Indonesia. 17 participants were selected using purposive sampling, and data was collected via semi-structured interviews and analyzed through thematic analysis. The results show that personal motivations, such as seeking peace of mind, receiving blessings, ensuring effective prayers, honoring legacies, fulfilling pilgrimage as worship mandated by the Prophet Muhammad, reflecting on mortality, and seeking a refreshing escape, align with group motivations that include increasing the likelihood of prayers being answered, reducing costs and travel risks, facilitating socialization, interacting with other community groups, maintaining relationships, upholding tradition, and seeking education. The study identifies three decision-making mechanisms: top-down, perceived bottom-up, and consensus-based, each with distinct advantages and challenges. Understanding these mechanisms is crucial for effective tourism management and policy-making. The study emphasizes the importance of targeted marketing, infrastructure improvements, and collaboration with religious and community leaders to enhance the pilgrimage experience.
subject: Artículos
  topic: section
creator: M Riza Nur Sya'ban
creator: Taufik Abdullah
rights: Copyright (c) 2026 m riza nur sya'ban, Taufik Abdullah https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/5m13wv59

Tourism Security and Social Indicators of Tourism Destinations: A Bibliometric Study of the 21st Century
type: item
description: Security in a tourism destination is related to the social indicators of the destination, affecting both the quality of tourists trips and residents’ quality of life. Therefore, it is necessary to study the link between tourism safety and social indicators. However, research in this field is scarce, and a general discussion is absent. This study provides a comprehensive review of the literature on tourism safety and social indicators to provide a concise and holistic overview. The results of this review provide tourism authorities with means to improve the quality of social indicators in destinations, such as transportation, leisure, media and culture, public safety and crime, and the general life situation. In addition, it also provides a new direction for future research adding to the knowledge base of the field.
subject: Artículos
  topic: section
creator: Chin-Han Lin
creator: Nayra Llonch-Molina
creator: Jordi Arcos-Pumarola
creator: Min-Pei Lin
rights: Copyright (c) 2025 Chin Han Lin, Nayra Llonch-Molina, Jordi Arcos-Pumarola, Min-Pei Lin https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/4d70g088

Airline content marketing and its effect on online review volume and polarity
type: item
description: This study analyzes the influence of content marketing on the volume and polarity of online reviews. Using data mining and content analysis techniques, 902 Facebook posts from six Latin American airlines were analyzed. A machine learning model based on a vector support algorithm was established to classify sentiment in comments. Subsequently, regression models were employed to evaluate the effects of content attractiveness, brand consistency, use of spokespersons and type of tourism destination on eWOM. The results reveal that emotional content and brand consistency have positive effects on comment polarity, while transactional content negatively impacts both volume and polarity. Celebrity spokespersons improve comment polarity, and different types of tourism destinations show varied effects. The study's original contribution lies in its comprehensive analysis of multiple elements of content marketing in the airline industry, providing valuable findings on how digital strategies influence the quantity and quality of eWOM
subject: Artículos
  topic: section
creator: Carlos Fernando Osorio Andrade
creator: Edwin Arango Espinal
creator: Augusto Rodríguez Orejuela Rodríguez Orejuela
rights: Copyright (c) 2026 Dr. Carlos Osorio, Dr. Edwin Arango , Dr. Augusto Rodríguez https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/5ea2zg75

A SYSTEMATIC LITERATURE REVIEW USING THE PRISMA FRAMEWORK: AN ASSESSMENT ON TOURISM INNOVATION PRODUCTS AND PRACTICES FOR SUSTAINABILITY
type: item
description: This systematic literature review reveals into the jurisdiction of sustainable tourism development, serving as a comprehensive exploration of current knowledge on emerging practices and innovations. By exclusively incorporating research focused on innovative drivers in sustainable tourism development from selected journals and specific periods, the review meticulously analyzes 32 research papers using the PRISMA framework. The objective is to gain a clear understanding of how sustainable tourism innovations are approached in terms of research themes, disciplines, and methodologies. The findings reveal a noteworthy upswing in research on sustainable tourism development, particularly in areas like rural homestays, farms, and social tourism, often employing econometric models and descriptive statistics. Despite this surge, the review identifies a research gap pertaining to diverse sustainability issues. It also charts a compelling direction for future research, aligning with the current strategic agenda of sustainability in the tourism industry.
subject: Artículos
  topic: section
creator: Chet Narayan Acharya
creator: Prachyakorn Chaiyakot
creator: Nuttaya Yuangyai
rights: Copyright (c) 2025 Chet Narayan Acharya, Prachyakorn Chaiyakot, Nuttaya Yuangyai https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-04
publication date: 2025-06-04
doi: 10.53596/xwr4pm87

Improvement of crisis management in Kazakhstan in the light of the pandemic and Russian military actions in Ukraine: Challenges and development directions
type: item
description: In the first decade of the 21st century, the global community faced a number of significant crises that have a negative impact on the economic condition of all states. Thus, the issue of finding recommendations on levelling or reducing the negative impact has become particularly relevant. The purpose of this study was to offer some recommendations in the field of crisis management for Kazakhstan in order to reduce the negative impact of the consequences of the pandemic COVID-19, as well as the war in Ukraine. The main methods of research within the framework of the work were analysis, forecasting, abstraction, historical method and others. Within the framework of the work, the assessment of modern complexities of crisis management was carried out. The problems were divided into 4 separate groups; also approaches to them were described, which should be applied by the state or enterprises to ensure the most effective functioning. The paper assessed the importance of structuring business activities in order to prepare in advance for possible crisis events while maintaining financial stability and optimal profitability. It also analysed the impact of crises on macroeconomic factors using Kazakhstan as an example, highlighting the impact of events such as the Russian-Ukrainian conflict and the COVID-19 pandemic. Among the factors noted were: international trade, inflation rates, unemployment, wages, and gross domestic product (GDP) trends. In summary, the role of competent decision makers who can navigate and implement development strategies during crises was described, taking into account the unique characteristics of each event. The analysis provides a comprehensive view of crisis management issues, providing recommendations that can be applied by businesses and governments seeking effective strategies to navigate through uncertain and turbulent circumstances.
subject: Artículos
  topic: section
creator: Zhanagul A. Nazikova
creator: Aikun Kh. Akhmetzhanova
creator: Gaini K. Mukhanova
creator: Aiman N. Narenova
creator: Tatyana P. Kastalskaya
rights: Copyright (c) 2025 Zhanagul A. Nazikova, Aikun Kh. Akhmetzhanova, Gaini K. Mukhanova, Aiman N. Narenova, Tatyana P. Kastalskaya https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/3mabnb54

Assessing tourism impact on cultural landscapes using mobile phone data: the case of Las Médulas (Spain).
type: item
description: Cultural landscapes often pose problems for planning and management because of insufficient information regarding visitor movements, interests and infrastructure burden. Traditionally visitor surveys have helped to fill this gap, albeit limited to their incomplete and occasional nature. This paper presents a methodology for using cellular antenna metadata for understanding tourism flows. This information is collected systematically by the mobile phone network but only recently has its big data potential begun to be exploited for understanding socio-economic phenomena. The present case study of the Roman gold mine of Las Médulas (León, Spain) provides a model for tourism impact analysis using anonymized data from cell phone towers.
subject: Artículos
  topic: section
creator: Brais X. Currás
creator: Almudena Orejas
creator: Alberto Hernando de Castro
creator: David Mateo
creator: Juan Carlos Sánchez Figueroa
creator: Guillermo S. Reher
creator: Sonia García-Basanta
creator: F. Javier Sánchez-Palencia
rights: Copyright (c) 2024 Brais X. Currás Refojos, Almudena Orejas, Alberto Hernando de Castro, David Mateo, Juan Carlos Sánchez Figueroa, Guillermo S. Reher, Sonia García-Basanta, F. Javier Sánchez-Palencia https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-06-22
publication date: 2024-06-22
doi: 10.53596/pb7e1859

El anime como contenido de entretenimiento, discurso promocional y formato turístico: el caso de los Mystery Tour en la serie Detective Conan
type: item
description: La visibilidad y anticipación de los destinos turísticos, la configuración y transmisión de su marca y la incitación a visitarlos encuentra en la industria audiovisual un aliado de gran valor (Beeton, 2005; Macionis, 2004). Al margen de películas y series, la ficción animada resulta un formato menos convencional, pero puede ser un dispositivo de igual o mayor eficacia entre públicos de perfiles muy determinados a los que sus personajes favoritos les mueven a viajar a ciudades o parques temáticos (Blaya, 2019; Florido-Benítez, 2023). El propósito de esta incipiente investigación es estudiar el caso de la saga de anime Detective Conan y sus “Mystery Tours” (2017-2019), cuyos episodios se localizan en lugares emblemáticos de Japón, aunque no primordiales en la oferta turística del país. Sus tramas son aderezadas con costumbres culturales o rasgos identitarios y sus emisiones se complementan mediante rutas dirigidas al fandom. Para ello, la metodología cualitativa utilizada se compone del análisis de contenido propuesto por Méndiz Noguero (2011), denominado City Placement, un focus group para conocer las reacciones y la cualidad persuasiva entre el público, así como la recopilación de materiales turísticos compartidos en internet por aficionados de la serie.
subject: Artículos
  topic: section
creator: Salvador Martínez Puche
creator: Antonio Martínez Puche
creator: Víctor José Blaya Pérez
rights: Copyright (c) 2025 Salvador Martínez Puche, Antonio Martínez Puche, Víctor José Blaya Pérez https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-04
publication date: 2025-06-04
doi: 10.53596/xv7bz838

Changes in the evolutionary trajectories of peripheral destinations.
type: item
description: The value and interest of the study lies in understanding the mechanisms that underlie the evolutionary process of a Latin American tourist destination. From the integrating evolutionary and relational economic and geographical perspective, the evolution of the thermal region of Uruguay is explained, a destination characterized by a trajectory dependent on the thermal water resource (for 80 years), with the presence of thermal centers in rural and peripheral areas as tourist. The complexity of the study topic, the tourist destinations evolution, required a methodological design that included a combination of approaches. The path dependency model in the tourist destination evolution, the integrative perspective of evolutionary and relational economic geography, and tourism policy analysis were used. We confirm the interventionist role of national governments and the support of international organizations in the creation, reproduction and conversion of a tourist destination. The study provides knowledge to facilitate the understanding of the evolution of destinations in peripheral Latin American areas and the importance of building an integrated approach to tourism research.
subject: Artículos
  topic: section
creator: Claudio Quintana
rights: Copyright (c) 2026 Claudio Quintana https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-06
publication date: 2026-06-06
doi: 10.53596/n84b0745

ANALYSIS OF CONTENT TOURISM WITH GASTRONOMIC FOCUS AS A TOOL FOR GASTRODIPLOMACY: STUDY OF ANIMES AND SERIES OF JAPAN
type: item
description: This study aims to analyze the potential of anime and gastronomic-based TV series as tools in Gastrodiplomacy. Gastronomy is an intangible element that is deeply linked with a country's culture due to its ability to evoke emotions, making it a crucial aspect of gastronomic tourism. This form of tourism can be promoted through the transmission of gastronomy in programs and series, which is a part of content tourism that includes film tourism. Due to its unique features, such content has the ability to generate a positive image of a city or country and create a Soft Power image, making it a useful strategy in Gastrodiplomacy. Therefore, an analysis was conducted on Japanese anime and series that are streamed on online platforms. A qualitative methodology has been used, through a compilation of comments and interviews was carried out, which were countered with different studies reviewed during the bibliographic review stage.
subject: Artículos
  topic: section
creator: Iliana Paola Castillo Albarracín
creator: Eugeni Osácar Marzal
rights: Copyright (c) 2024 Iliana Paola Castillo Albarracín, Dr. Eugeni Osácar https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-02-07
publication date: 2025-02-07
doi: 10.53596/q2ds9k05

Determination of the Touristic Vocation of Consolidated Heritage Destinations, Case Study: Guanajuato, Mexico.
type: item
description: This study underscores the urgent need to enhance the understanding of Tourist Vocation (VT) in heritage destinations like Guanajuato, emphasizing the lack of awareness among tourism stakeholders. The significance of educational initiatives, multisectoral collaboration, and effective governance for informed tourism management is highlighted. SWOT analysis identifies critical challenges and opportunities, pointing out areas such as insufficient parking and the threat of tourist congestion. The research stresses the importance of sustainable policies and strategies to preserve heritage and enhance residents' quality of life. Additionally, tools like the Delphi method and Multivariate Analysis of Variance (MANOVA) are employed to define variables and assess their impact, reinforcing the validity and robustness of the conclusions. This comprehensive approach provides a reliable foundation for future research and decision-making in the management of heritage tourism destinations.
subject: Artículos
  topic: section
creator: Agustín Ruiz Lanuza
rights: Copyright (c) 2024 Agustín Ruiz Lanuza https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-06-22
publication date: 2024-06-22
doi: 10.53596/sjvf2s43

Regional Tourism and Global Challenges in the Face of Political Uncertainty: Case STUDY of the Mena Region
type: item
description: The potential of the MENA region, which is the cradle of the development of world civilization, is no exception, as evidenced by numerous historical artifacts combined with the modern way of life. The natural and cultural values of the region are attractive to different target groups, but have not yet been fully developed, unusable or irretrievably destroyed. Structural problems in tourism policy and the economy exacerbate the situation in many countries of the region. The study aims to quantitatively and qualitatively assess the dependence of the Middle East individual tourist markets on global political events based on a more in-depth study of the regional specifics. Using the method of bivariate correlation regression, the material presented models of the dependence of tourist visits on the level of political stability in neighboring countries, thanks to which the reader can form a clear picture of the structure of income and expenditures of the tourism industry in the countries of the region. The obtained indicators can become the basis for the development of a set of measures for the restoration and strategic development of the tourism industry in the region.
subject: Artículos
  topic: section
creator: Sultan Alkhozaim
creator: Emad Alnasser
creator: Ahmed Alshiha
rights: Copyright (c) 2025 Sultan Alkhozaim, Emad Alnasser, Ahmed Alshiha https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/ma0frs79

Bibliometric Review of Research on Tourism Marketing, 1979-2023
type: item
description: This research presents a bibliometric analysis of tourism marketing publications from 1979 to 2022, examining 772 articles from the Scopus database using RStudio tools. It focuses on prominent figures, institutions, and theoretical frameworks, with an emphasis on destination marketing, sustainable tourism, and data analytics. The study underscores the substantial contributions of the USA, UK, and China, advocating for more global research collaboration. The findings offer crucial insights for tourism professionals and policymakers, particularly in sustainable tourism, guiding strategic marketing approaches. Utilizing bibliometric methods over traditional qualitative ones, the study provides an unbiased, comprehensive view of the field's evolution. However, it is limited by its reliance on Scopus and potential methodological constraints in fully interpreting its findings and implications.
subject: Artículos
  topic: section
creator: khadija Mehrez
rights: Copyright (c) 2024 khadija Mehrez https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-02-07
publication date: 2025-02-07
doi: 10.53596/mpx14842

The influence of quality management standards on customer satisfaction in hotels
type: item
description: Many consumers consult ratings on hotel search websites to evaluate hotel quality before making their selection. Quality management certificates are also proposed as a way to improve quality and customer satisfaction. In this study, we analyze whether there is a relationship between quality management certification, especially the Spanish certificate for hotels, and customer satisfaction. To assess this satisfaction, the ratings received by the hotels on various Internet search websites were used. To assess this satisfaction, the ratings received by the hotels on various Internet search websites were used. A sample of 602 Spanish hotels was used to test the hypotheses. The results indicate that this relationship is very weak if it exists at all.
subject: Artículos
  topic: section
creator: ANA BELÉN NICOLÁS SALAS
creator: ÁNGEL RAFAEL MARTÍNEZ LORENTE MARTÍNEZ LORENTE
rights: Copyright (c) 2024 ANA BELÉN NICOLÁS SALAS https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-06-22
publication date: 2024-06-22
doi: 10.53596/bz36g655

Satisfaction with living conditions – the role of tourism
type: item
description: Purpose. Considering the impact that tourism generates in host communities, this study aims to determine, among other factors, the role of tourism, especially the impact that its development and the management of destinations have on residents’ satisfaction with living conditions. Methodology. In order to collect data from residents of two neighbouring coastal destination (Rijeka and Opatija, Croatia), an onsite and online questionnaire survey was conducted from the beginning of March to the end of June 2023. 287 usable questionnaires were collected. Descriptive statistics were used to create the sample profile. Principal component analysis was performed to reduce the dimensionality of large data sets (satisfaction with living conditions and perceived destination management of the coastal destination). A regression analysis was conducted to identify the factors influencing residents' satisfaction with living conditions (county well-being). Findings. The results show that satisfaction with destination management and the perceived positive impact of tourism are significant predictors of residents’ satisfaction with living conditions. On the other hand, the socio-demographic characteristics of the respondents, the perceived negative impacts, coastal management issues and the level of participation in tourism activities do not show statistically significant effects on satisfaction. Contribution. In addition to socio-demographic characteristics, the perceived impact of tourism and participation in destination management processes, this study model also includes satisfaction with destination management and attitudes towards coastal management issues, factors that have not previously been considered in this type of research.
subject: Artículos
  topic: section
creator: Daniela Soldić Frleta
rights: Copyright (c) 2025 Daniela Soldić Frleta https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-04
publication date: 2025-06-04
doi: 10.53596/ghejhd34

Protected Designation of Origin, a tourist scam, or a strong branding process across the EU?Case of study Port wine and Serra da Estrela cheese
type: item
description: This paper seeks to establish whether the European branding of tradition, PDO- Protected Designation of Origin have an influence or no in buying a certain product in crowded places, our products are Port Wine and Serra da Estrela, and the location is Lisbon, Portugal. The PDO can be trusted as a brand in order make the tourist experience more authentic and unique? To prove this, a questionnaire was carried in June- July 2022 in Lisbon, Portugal. 2 target groups were used, European and non-European tourists. By making this division we can compare the knowledge of public about a certain way of branding. As well one interview was carried to an accommodation facilities manager that sells Port Wine.
subject: Artículos
  topic: section
creator: Catalin Maior
rights: Copyright (c) 2025 Catalin Maior https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/hpexkf07

Review of Scientific Literature on Airbnb: Past, Present and Future
type: item
description: Airbnb has undergone an evolution that, over the years since its inception, has increasingly captured the attention of the research community. This interest is due to the varied and significant impacts that Airbnb has had on the accommodation sector, encompassing everything from enhanced accessibility to concerns about housing affordability. The present study analyses the general trend of Airbnb, the leading short-term rental platform. An exhaustive analysis of 385 articles that include the keywords "Airbnb" and "rental” and are indexed in the Web of Science (WoS), is conducted. This analysis identifies the most influential themes, examines the most cited articles, and highlights the predominant authors and the most prolific institutions, in addition to exploring the geographical connections between them. This article provides a 360-degree comprehensive view of the literature on the platform, offering a unique study that covers the most recent period and analyses the areas related to all publications indexed in WoS. The study is proposed as a tool and guide for academics, facilitating the identification of future development paths in this dynamic field.
subject: Artículos
  topic: section
creator: Julia Marti-Ochoa
creator: Eva Martin-Fuentes
creator: Berta Ferrer-Rosell
rights: Copyright (c) 2024 Júlia Martí Ochoa, Eva Martin-Fuentes, Berta Ferrer-Rosell https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-02-07
publication date: 2025-02-07
doi: 10.53596/yhpt3v71

Model for the Management of competitiveness in companies in the tourism sector based on statistical cross validation
type: item
description: This study addresses the creation of business competitiveness indices, focusing on the tourism sector, with the aim of providing a comprehensive model for understanding the determining factors beyond mere measurement. The research, of correlational scope and deductive approach, employs a non-experimental quantitative method with a probabilistic sample of 444 companies. The instrument used demonstrates high reliability with a Cronbach's alpha of .957. Methodological processes include establishing a competitiveness index and verifying its efficiency through techniques such as multifactorial linear regression, artificial neural networks (ANN), and structural equation modeling (SEM). The findings reveal that, while linear indices are optimal for establishing comparative references, they tend to be overestimated in managerial decision-making. The proposed model achieves an accuracy of 92.8% in comprehending five key competitiveness factors and their complex relationships, without reacting to external factors.
subject: Artículos
  topic: section
creator: Diana Leidy Guerrero Sanchez
creator: HUGO ALEJANDRO MUÑOZ BONILLA
rights: Copyright (c) 2025 Dra. Guerrero-Sanchez D.L, Dr. Muñoz-Bonilla H.A https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-12-12
publication date: 2025-12-12
doi: 10.53596/x58cxr82